Contact Us



If you can’t find what you are looking for in our product pages or FAQ section, please do not hesitate to contact us via the following channels. Our customer service team will do its utmost to reply to you as soon as possible.

The Silk Maison team is always looking forward to hear your feedback and comments to improve our products and services quality.

CUSTOMER SERVICE:   [email protected]

PRESS ENQUIRIES:      [email protected]

POINTS EMAIL:          [email protected]




company address:

No. 003, Mi’an Street, Zhangzheng Town, Xingqing District, Yinchuan City, Ningxia Hui Autonomous Region

TEL:+1(212) 518-6489


Warehouse Address:
9860 GIDLEY ST UNIT 7 EL MONTE, CA, 91731, America
Please note: We don’t accept packages that are returned directly without contacting us in advance.