RETURN & EXCHANGE
What is your return policy？
Due to current public health concerns, orders may be returned up to 7 days after receiving the package. Returns must be unworn and undamaged. Sale items are not eligible for return or exchange.
We are committed to technical apparel that lasts. If your product is damaged due to a material or manufacturing error, we’ll replace it or work with you on another solution. All replacements are at the discretion of our team. For any questions, please reach out to [email protected]
What is your exchange policy？
We are committed to exchange the product for you if the size is not appropriate. But you can only exchange it for the same product with same color, and there is only one chance to do the exchanging. Customers will be responsible for exchange shipments & cost. All replacements are at the discretion of our team. For any questions, please reach out to [email protected]
How much do return cost?
We offer free returns on all purchases damaged due to a material or manufacturing error. For any other conditions, please email our team at [email protected] and we’d love to deal with the problem for you.
How do I start a return or exchange?
To start a Return or Exchange, please email us at [email protected] We’ll send you an email the address you can send any returns back to. If you email our team with an image of your shipping receipt, we will happily help you finish the return and exchange process.
How long does a return or exchange take to process?
From start to finish-line, please give your refund/exchange 15-30 days to get back to you. Once we have your items checked in, we’ll send the refund your way. Exchange items will be sent out as soon as you request them.