Quietly considered. Beautifully made. Please read the details below, and contact the Maison if you need a more personal answer.
Privacy Policy
Last updated: 18 August 2026
SILK MAISON operates an independent online fashion store. We collect personal information only to provide the store, process orders, support customers, prevent fraud and meet legal obligations. Collecting personal information is not the primary purpose of this website.
Information we collect
We may collect contact, shipping, billing, order, device and customer-service information that you provide or that is necessary to operate the store. Payment card details are handled through secure, SSL/TLS-protected checkout and payment providers. SILK MAISON does not store full payment card numbers.
How we use information
We use information to authenticate checkout, process payment, fulfill and deliver orders, handle returns, answer enquiries, improve the store and detect fraud. We do not sell customer contact information.
Advertising and images
We do not use a customer’s personal information, photographs or user-generated content in advertising without the customer’s prior consent. You may withdraw consent by contacting us at service@silkmaison.com.
Service providers and international transfers
We share only the information needed with Shopify, payment providers, carriers, fulfillment partners and technical service providers. They may process information in countries other than your own under their applicable privacy and security obligations.
Your choices and rights
Depending on your location, you may request access, correction, deletion, portability or restriction of your personal information, or object to certain processing. We will not discriminate against you for exercising applicable rights. Contact us at service@silkmaison.com.
Applicable law and contact
This policy is intended for customers in the United States, Canada, the United Kingdom, the European Economic Area and the other supported destinations listed in our Shipping Policy. Local mandatory privacy rights remain unaffected. The responsible store contact is SILK MAISON, No. 2210-2, 2nd Floor, Building 2, Yinchuan Comprehensive Bonded Zone Apartment Building, Xingqing District, Yinchuan, Ningxia 750000, China, service@silkmaison.com.
Made for the hours between daylight and after dark.
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